Maskateer Mama Kit

To maintain quality standards of our product, ALL returns undergo vigorous testing and inspection. All items returned must:

• Be returned in its original packaging, complete, containing all its parts and accesorries (e.g. internal brand label, hook & eye fasteners, straps, boning etc.)
• Both the original packaging and the product must be in perfect condition.
• No stretchmarks or permanent wrinkles on items.
• Be unused, unworn and unwashed with no marks, stains or sign of wear including evidence of make up, fake tan, perfume, tobacco smoke or laundry detergent.
• The customer’s original proof of purchase must be included (Invoice)

Good returned which do not conform to the above requirements will not be accepted, and will be returned to the customer.

We will process your exchange within 24h from receiving it and will email you to advise that it has been re-sent out.

For reasons of hygiene the following items are not returnable:

• Gels & Creams
• Compression items with the crotch area, i.e. Bum Lifters, Body Shapers etc.
• Sale items

For customers within U.A.E exchange delivery charges are AED35. What you need to do is send it by Aramex courier mentioning return service or you can contact us for more information.

For customers outside of U.A.E you can send with any delivery method, once we receive your item we will send you Invoice with delivery fee, and after payment is done we are shipping your exchange item within 24 working hours.